Other common names used by people for an Entity.
For example, some people might refer New York as NY. In case of Flight Booking, the user might mention the place name as NY or New York. Hence the following synonyms can be added for New York -
New York, etc.
Synonyms in Intellibot NLP are Container Level.
Synonymsin the Navigation Menu.
Create Synonym List, provide a name and click on
Enter the values under
Repeat the above steps to add more